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Voice Processing

In today’s communication-intensive business environment, you need a reliable strategy for managing messages as well as meeting customer demand for immediate information. The most effective strategy is the Toshiba Stratagy family of voice processing systems.

 

 

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Stratagy Voice Mail

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Stratagy IVP8, iES16 and iES32 models seamlessly integrate your voice message processing on a single printed circuit card inside your Strata CIX System-with no need for external connections, standard telephone ports, or separate power back up systems.

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Stratagy ES8, ES48 and ES96R2 server-based models are available ranging in size from an 8-port desktop to a 96 port rack-mountable chassis. Each platform is designed for incremental expansion that accepts one or more Intel PCI peripheral boards in which to support voice and fax applications.

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Strata Media Application Server (MAS) supports voice processing and all value-added applications integrated within one platform that connects to the Strata CIX via Ethernet. Applications include Auto-Attendant Voice Mail, Automated Speech Recognition (ASR), Text-to-Speech, Unified Messaging, Interactive Voice Response (IVR), Automatic Call Distribution (ACD), ACD Reporting, Toshiba-approved 3rd party CTI applications, Info Manager, Web-based telephone applications, FeatureFlex adaptability tools and browser-based system administration.

 

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